WABot AI Privacy Policy

Last updated: February 7, 2026

1. Introduction

WABot AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

  • Account information: Phone number, password, business name
  • Koneksi WhatsApp: Koneksi akun melalui pemasangan kode QR
  • Data bisnis: Informasi bisnis, data pelatihan, konten situs yang Anda pindai
  • Interaksi pelanggan: Pesan antara WhatsApp Anda dan pelanggan (untuk respons AI)

2.2 Automatically Collected Information

  • Device information (device type, operating system)
  • App usage statistics
  • Error logs and performance data

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI-powered WhatsApp assistant service
  • Latih model AI dengan informasi spesifik bisnis Anda
  • Hasilkan respons otomatis untuk pelanggan Anda
  • Memproses pembayaran dan mengelola langganan
  • Tingkatkan layanan dan pengalaman pengguna kami
  • Mengirim notifikasi layanan penting

4. Data Storage and Security

  • Data Anda disimpan dengan aman di Supabase (hosting di EU — Frankfurt)
  • Data sesi WhatsApp dienkripsi
  • Kami menggunakan langkah keamanan standar industri untuk melindungi informasi Anda
  • Infrastruktur server dihosting di Hetzner (Jerman, EU)

5. Third-Party Services

We use the following third-party services:

  • Google Gemini AI: Untuk menghasilkan respons cerdas
  • Supabase: Basis data dan autentikasi
  • Google Calendar: Integrasi kalender opsional
  • Prosesor pembayaran: Untuk manajemen langganan

6. Data Sharing

We do NOT:

  • Sell your personal data to third parties
  • Share your customer conversations with other users
  • Use your business data to train models for other customers

We MAY share data:

  • When required by law
  • To protect our rights or safety
  • With service providers who assist our operations (under strict confidentiality)

7. Data Retention

  • Data akun: Disimpan selama akun Anda aktif
  • Riwayat pesan: Disimpan untuk fungsionalitas layanan
  • Saat penghapusan akun: Semua data terkait dihapus permanen dalam 30 hari

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and all associated data
  • Export your data
  • Withdraw consent at any time

9. Children's Privacy

WABot AI is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

11. Contact Us

For privacy-related questions or requests: